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Policies

Privacy
Accessibility

Privacy Policy

Updated March 11, 2019

Ty Caton is committed to maintaining the trust and confidence of visitors to our website. We do not sell, rent or trade email lists with other companies and businesses for marketing purposes. We are committed to respecting your privacy rights and we will handle your data securely and legally at all times. We are also dedicated to being transparent about what data we collect about you and how we use it. This privacy policy describes the information that we gather on or through this website, how we use it, and the steps we take to protect it.

For purposes of this policy, “Personal Data” means any information relating to an identified or identifiable natural person.

What personal data we collect and why we collect it

Contact Form

The information you submit through our contact form is saved in our database for a short period of time in case the email from you to us generated by the contact form ends up in the wrong place (e.g., our spam) and we miss it.

Wine Club

When you join one of our Wine Clubs, we collect Personal Data. We store your email address and name in our database in order for you to access your discount at checkout.

Mailing List

As part of the registration process for our newsletter, we collect Personal Data. We use that information to send you our newsletter if you opt in.  We do not rent or trade email lists with other organizations and businesses.

We use a third-party provider, Constant Contact, to deliver our newsletter. Through that service, we gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please click here. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.

Website Cookies

To improve your experience on our site, we may use ‘cookies.’ Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

Our site uses a third-party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. Our company never receives or stores any of this information and our third parties do not provide or sell this information to any other company or service.

To opt-out of receiving our direct mail, you may send us an email at info@tycaton.com, call us at 707-938-3224, or send a written request to P.O. Box 830, Sonoma, CA 95476.  We will honor those requests, but please understand that it may take ten (10) days for such mailings to end.

Analytics

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. We use reports provided by Google Analytics to help us understand website traffic and webpage usage. Google Analytics does not identify individual users or associate your IP address with any other data held by Google.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out above. You can opt-out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Content from other websites and social media links

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, you may want to read their privacy policies too.

Our site also uses interfaces with social media sites such as Facebook, Instagram, LinkedIn, Twitter and others. If you choose to “like” or “share” information from this website through these services, you may want to review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Data.

Who we share your data with

No one.  We are not in the business of selling or sharing your personal information with other companies or individuals.

How long we retain your data

We only retain Personal Data for the limited period of time that we need it to fulfill the purposes for which we have initially collected it, unless otherwise required by law.

Contact form submissions will be deleted from our database after we respond to your inquiry or, in any event, within one year.

What rights you have over your data

You are entitled to view, amend, or delete the Personal Data that we hold. To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.  Contact us if you wish to initiate this process.

How we protect your data

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect Personal Data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing of the Personal Data in our possession. We use SSL technology to encrypt data during transmission through public internet.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us or store on our website, and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your Personal Data has been compromised, please contact us.

Changes to Our Privacy Policy

All changes to this privacy policy are effective when they are posted on this page. When we change the policy in a material manner, we will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the ‘effective date’ at the top of this page.

Contact Information

Please do not hesitate to contact us with any questions or concerns about this policy.

Ty Caton Vineyards
21684 8th Street East, Suite 460
Sonoma, CA 95476
Email: info@tycaton.com

Accessibility Statement

This Accessibility Statement applies to: tycaton.com

We Value Digital Inclusion

In our effort to help provide a fully accessible and optimized experience for our website visitors, tycaton.com has taken careful measures to help ensure an enhanced user experience, whether the website visitor is using assistive technologies such as a screen reader, magnifier or other assistive technology to access the website.

This website is monitored and tested by AudioEye, a third-party provider of Web Accessibility testing and monitoring. Results of automated testing are reported by AudioEye in tycaton.com’s portal. Further, to the extent tycaton.com engages AudioEye for expert review, remediation and user testing by people with disabilities, AudioEye either remediates discovered issues or provides a Source Feedback Report (SFR) for tycaton.com to remediate the issue. Finally, AudioEye continually improves and refines its existing solutions.

AudioEye Trusted Certification

The AudioEye Trusted Certification seal represents a commitment to accessibility and digital inclusion. The AudioEye certification process involves automatic and, if applicable, expert review, remediation and user testing to increase conformance with Web Content Accessibility Guidelines (WCAG) 2.2, Level AA Success Criteria. AudioEye and tycaton.com continue to collaborate in an ongoing effort to help maintain conformance with the success criteria and help provide an accessible user experience for all website visitors.

AudioEye certifies that tycaton.com has engaged AudioEye to help tycaton.com conform with WCAG 2.2 Level, AA Success Criteria.

AudioEye uses the following web browsers and web-based assistive technologies in testing its solutions:

The most recent and immediately prior two versions of any desktop standards-compliant web browser that represents over 5% market share

Web-Based Assistive Technologies such as screen readers (i.e., JAWS, NVDA, and VoiceOver), magnification, voice dictation, and keyboard-only navigation generally favored by the disability community

Web Accessibility Guidelines

Please see more information about WCAG compliance.

Improving the User Experience for Everyone

tycaton.com has leveraged the Web Content Accessibility Guidelines (WCAG) 2.2 as reference to help ensure the web content made available from this website is more accessible for individuals with disabilities and user friendly for everyone. These globally recognized best practices (as recommended by the World Wide Web Consortium) consist of three levels of accessibility measurement (A, AA, and AAA). AudioEye references Level AA of these guidelines in helping provide accessibility.

 
Related Links

Web Accessibility Initiative (WAI)

Feedback

AudioEye is available to assist website visitors with any issues accessing content and the various services and functions made available across tycaton.com. Website visitors are encouraged to engage with the Help Desk to report and troubleshoot web accessibility related issues.

The AudioEye Visual Toolkit

Providing Users with a Free and Customizable Assistive Utility

In addition to the above-mentioned techniques and strategies – and since not all website visitors have access to assistive tools such as screen readers – we have provided a complementary website personalization tool, the AudioEye Visual Toolkit, that allows website visitors to customize their user experience.

If the AudioEye Visual Toolkit is not enabled by default, users can enable it by selecting the Activate AudioEye Toolkit button below. Once activated, the Accessibility icon should be visible on any page of this website. Users can then engage the toolkit by interacting with the Accessibility icon.


Core Features of AudioEye Visual Toolkit

The Visual Toolkit

The Visual Toolkit can be used to customize the visual display of the website.

Page Elements Navigation

Users can navigate easily through any page by element, or content hierarchy.

AudioEye Help Desk

Users can report accessibility and usability related issues.


Third-Party Sites

Throughout this website, we may make use of different third-party websites such as Facebook, Google Maps, X (formerly known as Twitter), LinkedIn, Instagram, and YouTube to spread news and information about tycaton.com’s products and services. These websites, which are not controlled by tycaton.com, may present challenges for individuals with disabilities that we are not able to control or remedy.

As made publicly available, here are the Accessibility Policies provided from these third-party websites:

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Tasting Room:

In the Kenwood Village Plaza
8910 Sonoma Hwy 12
Kenwood, CA 95452

Winery:

21684 8th Street East,
Suite 460
Sonoma, CA 95476

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